Buying Policies

Our Buying Policies are prominently displayed in our store:

  • We buy gently used books, vinyl, and audiobooks on CD everyday from 10am until 3pm. However, if we do not have time to review your items while you browse the store, you may be asked to fill out a form and leave them. 

  • Please bring clean items to the store in boxes or bags for us to review. Boxes should be the size of a banker’s box (15x12x10) or smaller, and bags should be no larger than a reusable grocery shopping bag. For the safety of our staff, we will no longer accept books in large plastic bins, rubbish bags, or large boxes. We will take up to 6 bags or boxes per customer, per day. Larger trades should be prearranged with the store manager. 

  • For those items that we accept, we determine a retail price and offer you 30% of that price in store credit or 15% in cash. 

  • Please keep your Credit Voucher in a safe place! Do not lose it! We don’t keep records of credits issued or credits used. 

  • Vouchers cannot be exchanged for cash. They do not expire, and they are redeemable for the purchase price for used books, DVDs, and CDs. They cannot be redeemed for new books or other merchandise in the store. Also, we are no longer affiliated with Hilo Bay Books and are unable to accept any credit vouchers with the Hilo Bay Books logo. 

  • For cash trades, we may ask to see an ID. 

  • Please don’t be offended if we cannot accept your items. What we buy depends on condition, age and (most importantly) the number of those items we may already have in stock.

  • We always have the right to refuse to buy any item for any reason.

  • We are not currently buying encyclopedia sets (and similar items), magazines, puzzles, textbooks, video games, or board games. We also don’t buy advanced reader copies (ARCs), book club editions, or uncorrected proofs. 

  • Note that we can no longer take CDs, DVDs, videotapes, or audiobooks on cassette as either trade or donation.

  • Also note a change in our policy regarding declines. If you leave your items and wish to pick up declines, we can no longer hold them indefinitely. We will hold declines for three business days. Should you not return within that time, we will donate your declines to community non-profit organizations.

  • We appreciate donations. However, we are not a non-profit and we will not issue you a receipt for donations. We will sell what we can and donate the rest to a local non-profit.

To encourage social distancing, we won't be accepting trades through March 31, 2020. Please check back for updates. 

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